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Global Conversational AI Platform Market Research Report 2025

Published Date: 2025-03-25   |   Pages: 95   |   Tables: 93   |  Service & Software

The global market for Conversational AI Platform was valued at US$ 3285 million in the year 2024 and is projected to reach a revised size of US$ 10070 million by 2031, growing at a CAGR of 17.6% during the forecast period.
Conversational AI Platform offers a user-friendly dialog designer to help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.
Global core conversational AI platform players include IBM, Genesys, LivePerson etc. The top 3 companies hold a share about 35%. North America is the largest market, with a share about 38%, followed by Asia-Pacific and Europe with the share about 32% and 23%. In terms of product, app conversational AI platform is the largest segment, with a share over 51%. And in terms of application, the largest application is large enterprises, followed by SMEs.
This report aims to provide a comprehensive presentation of the global market for Conversational AI Platform, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational AI Platform.
The Conversational AI Platform market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Conversational AI Platform market comprehensively. Regional market sizes, concerning products by Type, by End User, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Conversational AI Platform companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by End User, and by regions.
Market Segmentation
By Company
SAP
IBM
Microsoft
Ada
Kore.ai
Conversica
LivePerson
Genesys
Boost.ai
Kata.ai
Cognigy
OneReach.ai
Avaamo
Just AI
Kasisto
Active.Ai
Solvvy
Certainly
Hyro
Mindsay
Segment by Type
Web Conversational AI Platform
App Conversational AI Platform
Segment by End User
Large Enterprises
SMEs
By Region
North America
United States
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Rest of Europe
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by End User, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Conversational AI Platform company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by End User, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.

Research Methodology

The research methodology employed has been subjected by numerous procedures in order to guarantee the quality and accuracy of the data contained within the reports. The analysts are employed full-time and received more than six months training to satisfy the standard of our company. Our methodology can be divided into five stages:


Stage 1 SECONDARY RESEARCH

The research team first collaborates with magazines, trade associations and administrative departments in the research field. The information provided by our internal documentation service is helpful for our further research. Our team has a wealth of experience and knowledge, and can effectively extract accurate information from existing resources.

 

Stage 2 PRIMARY RESEARCH:INTERVIEWS WITH TRADE SOURCES

After the first stage, the research team conducts a large number of face-to-face or telephone interviews with representative companies working in the research field. Analysts are trying to have an opportunity to talk to leading companies and small companies in the field. Upstream suppliers, manufacturers, distributors, importers, installers, wholesalers and consumers were included in the interview. The data collected during the interview were then carefully examined and compared with the secondary study.

 

Stage 3 ANALYSIS OF THE GATHERED DATA

The analysis team examines and synthesizes the data collected in the first two stages. In order to validate the data, a second round of interviews can be conducted.

 

Stage 4 QUANTITATIVE DATA

The quantitative data such as market estimates, production and capacity of manufacturer, market forecasts and investment feasibility is provided by our company. The data is based on the estimates obtained during stage 3.

 

Stage 5 QUALITY CONTROL

Before publishing, each report undergoes a rigorous review and editing process, which is done by the experience management team to ensure the reliability of the published data. Every analyst on the research team receives support and continuous training as part of our internal quality process.

 

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Conversational AI Platform Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Web Conversational AI Platform
1.2.3 App Conversational AI Platform
1.3 Market by End User
1.3.1 Global Conversational AI Platform Market Growth by End User: 2020 VS 2024 VS 2031
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Conversational AI Platform Market Perspective (2020-2031)
2.2 Global Conversational AI Platform Growth Trends by Region
2.2.1 Global Conversational AI Platform Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Conversational AI Platform Historic Market Size by Region (2020-2025)
2.2.3 Conversational AI Platform Forecasted Market Size by Region (2026-2031)
2.3 Conversational AI Platform Market Dynamics
2.3.1 Conversational AI Platform Industry Trends
2.3.2 Conversational AI Platform Market Drivers
2.3.3 Conversational AI Platform Market Challenges
2.3.4 Conversational AI Platform Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Conversational AI Platform Players by Revenue
3.1.1 Global Top Conversational AI Platform Players by Revenue (2020-2025)
3.1.2 Global Conversational AI Platform Revenue Market Share by Players (2020-2025)
3.2 Global Conversational AI Platform Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Conversational AI Platform Revenue
3.4 Global Conversational AI Platform Market Concentration Ratio
3.4.1 Global Conversational AI Platform Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Conversational AI Platform Revenue in 2024
3.5 Global Key Players of Conversational AI Platform Head office and Area Served
3.6 Global Key Players of Conversational AI Platform, Product and Application
3.7 Global Key Players of Conversational AI Platform, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Conversational AI Platform Breakdown Data by Type
4.1 Global Conversational AI Platform Historic Market Size by Type (2020-2025)
4.2 Global Conversational AI Platform Forecasted Market Size by Type (2026-2031)
5 Conversational AI Platform Breakdown Data by End User
5.1 Global Conversational AI Platform Historic Market Size by End User (2020-2025)
5.2 Global Conversational AI Platform Forecasted Market Size by End User (2026-2031)
6 North America
6.1 North America Conversational AI Platform Market Size (2020-2031)
6.2 North America Conversational AI Platform Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Conversational AI Platform Market Size by Country (2020-2025)
6.4 North America Conversational AI Platform Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Conversational AI Platform Market Size (2020-2031)
7.2 Europe Conversational AI Platform Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Conversational AI Platform Market Size by Country (2020-2025)
7.4 Europe Conversational AI Platform Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Conversational AI Platform Market Size (2020-2031)
8.2 Asia-Pacific Conversational AI Platform Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Conversational AI Platform Market Size by Region (2020-2025)
8.4 Asia-Pacific Conversational AI Platform Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 Latin America
9.1 Latin America Conversational AI Platform Market Size (2020-2031)
9.2 Latin America Conversational AI Platform Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Conversational AI Platform Market Size by Country (2020-2025)
9.4 Latin America Conversational AI Platform Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Conversational AI Platform Market Size (2020-2031)
10.2 Middle East & Africa Conversational AI Platform Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Conversational AI Platform Market Size by Country (2020-2025)
10.4 Middle East & Africa Conversational AI Platform Market Size by Country (2026-2031)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 SAP
11.1.1 SAP Company Details
11.1.2 SAP Business Overview
11.1.3 SAP Conversational AI Platform Introduction
11.1.4 SAP Revenue in Conversational AI Platform Business (2020-2025)
11.1.5 SAP Recent Development
11.2 IBM
11.2.1 IBM Company Details
11.2.2 IBM Business Overview
11.2.3 IBM Conversational AI Platform Introduction
11.2.4 IBM Revenue in Conversational AI Platform Business (2020-2025)
11.2.5 IBM Recent Development
11.3 Microsoft
11.3.1 Microsoft Company Details
11.3.2 Microsoft Business Overview
11.3.3 Microsoft Conversational AI Platform Introduction
11.3.4 Microsoft Revenue in Conversational AI Platform Business (2020-2025)
11.3.5 Microsoft Recent Development
11.4 Ada
11.4.1 Ada Company Details
11.4.2 Ada Business Overview
11.4.3 Ada Conversational AI Platform Introduction
11.4.4 Ada Revenue in Conversational AI Platform Business (2020-2025)
11.4.5 Ada Recent Development
11.5 Kore.ai
11.5.1 Kore.ai Company Details
11.5.2 Kore.ai Business Overview
11.5.3 Kore.ai Conversational AI Platform Introduction
11.5.4 Kore.ai Revenue in Conversational AI Platform Business (2020-2025)
11.5.5 Kore.ai Recent Development
11.6 Conversica
11.6.1 Conversica Company Details
11.6.2 Conversica Business Overview
11.6.3 Conversica Conversational AI Platform Introduction
11.6.4 Conversica Revenue in Conversational AI Platform Business (2020-2025)
11.6.5 Conversica Recent Development
11.7 LivePerson
11.7.1 LivePerson Company Details
11.7.2 LivePerson Business Overview
11.7.3 LivePerson Conversational AI Platform Introduction
11.7.4 LivePerson Revenue in Conversational AI Platform Business (2020-2025)
11.7.5 LivePerson Recent Development
11.8 Genesys
11.8.1 Genesys Company Details
11.8.2 Genesys Business Overview
11.8.3 Genesys Conversational AI Platform Introduction
11.8.4 Genesys Revenue in Conversational AI Platform Business (2020-2025)
11.8.5 Genesys Recent Development
11.9 Boost.ai
11.9.1 Boost.ai Company Details
11.9.2 Boost.ai Business Overview
11.9.3 Boost.ai Conversational AI Platform Introduction
11.9.4 Boost.ai Revenue in Conversational AI Platform Business (2020-2025)
11.9.5 Boost.ai Recent Development
11.10 Kata.ai
11.10.1 Kata.ai Company Details
11.10.2 Kata.ai Business Overview
11.10.3 Kata.ai Conversational AI Platform Introduction
11.10.4 Kata.ai Revenue in Conversational AI Platform Business (2020-2025)
11.10.5 Kata.ai Recent Development
11.11 Cognigy
11.11.1 Cognigy Company Details
11.11.2 Cognigy Business Overview
11.11.3 Cognigy Conversational AI Platform Introduction
11.11.4 Cognigy Revenue in Conversational AI Platform Business (2020-2025)
11.11.5 Cognigy Recent Development
11.12 OneReach.ai
11.12.1 OneReach.ai Company Details
11.12.2 OneReach.ai Business Overview
11.12.3 OneReach.ai Conversational AI Platform Introduction
11.12.4 OneReach.ai Revenue in Conversational AI Platform Business (2020-2025)
11.12.5 OneReach.ai Recent Development
11.13 Avaamo
11.13.1 Avaamo Company Details
11.13.2 Avaamo Business Overview
11.13.3 Avaamo Conversational AI Platform Introduction
11.13.4 Avaamo Revenue in Conversational AI Platform Business (2020-2025)
11.13.5 Avaamo Recent Development
11.14 Just AI
11.14.1 Just AI Company Details
11.14.2 Just AI Business Overview
11.14.3 Just AI Conversational AI Platform Introduction
11.14.4 Just AI Revenue in Conversational AI Platform Business (2020-2025)
11.14.5 Just AI Recent Development
11.15 Kasisto
11.15.1 Kasisto Company Details
11.15.2 Kasisto Business Overview
11.15.3 Kasisto Conversational AI Platform Introduction
11.15.4 Kasisto Revenue in Conversational AI Platform Business (2020-2025)
11.15.5 Kasisto Recent Development
11.16 Active.Ai
11.16.1 Active.Ai Company Details
11.16.2 Active.Ai Business Overview
11.16.3 Active.Ai Conversational AI Platform Introduction
11.16.4 Active.Ai Revenue in Conversational AI Platform Business (2020-2025)
11.16.5 Active.Ai Recent Development
11.17 Solvvy
11.17.1 Solvvy Company Details
11.17.2 Solvvy Business Overview
11.17.3 Solvvy Conversational AI Platform Introduction
11.17.4 Solvvy Revenue in Conversational AI Platform Business (2020-2025)
11.17.5 Solvvy Recent Development
11.18 Certainly
11.18.1 Certainly Company Details
11.18.2 Certainly Business Overview
11.18.3 Certainly Conversational AI Platform Introduction
11.18.4 Certainly Revenue in Conversational AI Platform Business (2020-2025)
11.18.5 Certainly Recent Development
11.19 Hyro
11.19.1 Hyro Company Details
11.19.2 Hyro Business Overview
11.19.3 Hyro Conversational AI Platform Introduction
11.19.4 Hyro Revenue in Conversational AI Platform Business (2020-2025)
11.19.5 Hyro Recent Development
11.20 Mindsay
11.20.1 Mindsay Company Details
11.20.2 Mindsay Business Overview
11.20.3 Mindsay Conversational AI Platform Introduction
11.20.4 Mindsay Revenue in Conversational AI Platform Business (2020-2025)
11.20.5 Mindsay Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer

List of Tables
Table 1. Global Conversational AI Platform Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of Web Conversational AI Platform
Table 3. Key Players of App Conversational AI Platform
Table 4. Global Conversational AI Platform Market Size Growth by End User (US$ Million): 2020 VS 2024 VS 2031
Table 5. Global Conversational AI Platform Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 6. Global Conversational AI Platform Market Size by Region (2020-2025) & (US$ Million)
Table 7. Global Conversational AI Platform Market Share by Region (2020-2025)
Table 8. Global Conversational AI Platform Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 9. Global Conversational AI Platform Market Share by Region (2026-2031)
Table 10. Conversational AI Platform Market Trends
Table 11. Conversational AI Platform Market Drivers
Table 12. Conversational AI Platform Market Challenges
Table 13. Conversational AI Platform Market Restraints
Table 14. Global Conversational AI Platform Revenue by Players (2020-2025) & (US$ Million)
Table 15. Global Conversational AI Platform Market Share by Players (2020-2025)
Table 16. Global Top Conversational AI Platform Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI Platform as of 2024)
Table 17. Ranking of Global Top Conversational AI Platform Companies by Revenue (US$ Million) in 2024
Table 18. Global 5 Largest Players Market Share by Conversational AI Platform Revenue (CR5 and HHI) & (2020-2025)
Table 19. Global Key Players of Conversational AI Platform, Headquarters and Area Served
Table 20. Global Key Players of Conversational AI Platform, Product and Application
Table 21. Global Key Players of Conversational AI Platform, Date of Enter into This Industry
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Conversational AI Platform Market Size by Type (2020-2025) & (US$ Million)
Table 24. Global Conversational AI Platform Revenue Market Share by Type (2020-2025)
Table 25. Global Conversational AI Platform Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 26. Global Conversational AI Platform Revenue Market Share by Type (2026-2031)
Table 27. Global Conversational AI Platform Market Size by End User (2020-2025) & (US$ Million)
Table 28. Global Conversational AI Platform Revenue Market Share by End User (2020-2025)
Table 29. Global Conversational AI Platform Forecasted Market Size by End User (2026-2031) & (US$ Million)
Table 30. Global Conversational AI Platform Revenue Market Share by End User (2026-2031)
Table 31. North America Conversational AI Platform Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 32. North America Conversational AI Platform Market Size by Country (2020-2025) & (US$ Million)
Table 33. North America Conversational AI Platform Market Size by Country (2026-2031) & (US$ Million)
Table 34. Europe Conversational AI Platform Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. Europe Conversational AI Platform Market Size by Country (2020-2025) & (US$ Million)
Table 36. Europe Conversational AI Platform Market Size by Country (2026-2031) & (US$ Million)
Table 37. Asia-Pacific Conversational AI Platform Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 38. Asia-Pacific Conversational AI Platform Market Size by Region (2020-2025) & (US$ Million)
Table 39. Asia-Pacific Conversational AI Platform Market Size by Region (2026-2031) & (US$ Million)
Table 40. Latin America Conversational AI Platform Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 41. Latin America Conversational AI Platform Market Size by Country (2020-2025) & (US$ Million)
Table 42. Latin America Conversational AI Platform Market Size by Country (2026-2031) & (US$ Million)
Table 43. Middle East & Africa Conversational AI Platform Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Middle East & Africa Conversational AI Platform Market Size by Country (2020-2025) & (US$ Million)
Table 45. Middle East & Africa Conversational AI Platform Market Size by Country (2026-2031) & (US$ Million)
Table 46. SAP Company Details
Table 47. SAP Business Overview
Table 48. SAP Conversational AI Platform Product
Table 49. SAP Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 50. SAP Recent Development
Table 51. IBM Company Details
Table 52. IBM Business Overview
Table 53. IBM Conversational AI Platform Product
Table 54. IBM Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 55. IBM Recent Development
Table 56. Microsoft Company Details
Table 57. Microsoft Business Overview
Table 58. Microsoft Conversational AI Platform Product
Table 59. Microsoft Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 60. Microsoft Recent Development
Table 61. Ada Company Details
Table 62. Ada Business Overview
Table 63. Ada Conversational AI Platform Product
Table 64. Ada Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 65. Ada Recent Development
Table 66. Kore.ai Company Details
Table 67. Kore.ai Business Overview
Table 68. Kore.ai Conversational AI Platform Product
Table 69. Kore.ai Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 70. Kore.ai Recent Development
Table 71. Conversica Company Details
Table 72. Conversica Business Overview
Table 73. Conversica Conversational AI Platform Product
Table 74. Conversica Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 75. Conversica Recent Development
Table 76. LivePerson Company Details
Table 77. LivePerson Business Overview
Table 78. LivePerson Conversational AI Platform Product
Table 79. LivePerson Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 80. LivePerson Recent Development
Table 81. Genesys Company Details
Table 82. Genesys Business Overview
Table 83. Genesys Conversational AI Platform Product
Table 84. Genesys Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 85. Genesys Recent Development
Table 86. Boost.ai Company Details
Table 87. Boost.ai Business Overview
Table 88. Boost.ai Conversational AI Platform Product
Table 89. Boost.ai Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 90. Boost.ai Recent Development
Table 91. Kata.ai Company Details
Table 92. Kata.ai Business Overview
Table 93. Kata.ai Conversational AI Platform Product
Table 94. Kata.ai Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 95. Kata.ai Recent Development
Table 96. Cognigy Company Details
Table 97. Cognigy Business Overview
Table 98. Cognigy Conversational AI Platform Product
Table 99. Cognigy Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 100. Cognigy Recent Development
Table 101. OneReach.ai Company Details
Table 102. OneReach.ai Business Overview
Table 103. OneReach.ai Conversational AI Platform Product
Table 104. OneReach.ai Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 105. OneReach.ai Recent Development
Table 106. Avaamo Company Details
Table 107. Avaamo Business Overview
Table 108. Avaamo Conversational AI Platform Product
Table 109. Avaamo Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 110. Avaamo Recent Development
Table 111. Just AI Company Details
Table 112. Just AI Business Overview
Table 113. Just AI Conversational AI Platform Product
Table 114. Just AI Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 115. Just AI Recent Development
Table 116. Kasisto Company Details
Table 117. Kasisto Business Overview
Table 118. Kasisto Conversational AI Platform Product
Table 119. Kasisto Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 120. Kasisto Recent Development
Table 121. Active.Ai Company Details
Table 122. Active.Ai Business Overview
Table 123. Active.Ai Conversational AI Platform Product
Table 124. Active.Ai Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 125. Active.Ai Recent Development
Table 126. Solvvy Company Details
Table 127. Solvvy Business Overview
Table 128. Solvvy Conversational AI Platform Product
Table 129. Solvvy Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 130. Solvvy Recent Development
Table 131. Certainly Company Details
Table 132. Certainly Business Overview
Table 133. Certainly Conversational AI Platform Product
Table 134. Certainly Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 135. Certainly Recent Development
Table 136. Hyro Company Details
Table 137. Hyro Business Overview
Table 138. Hyro Conversational AI Platform Product
Table 139. Hyro Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 140. Hyro Recent Development
Table 141. Mindsay Company Details
Table 142. Mindsay Business Overview
Table 143. Mindsay Conversational AI Platform Product
Table 144. Mindsay Revenue in Conversational AI Platform Business (2020-2025) & (US$ Million)
Table 145. Mindsay Recent Development
Table 146. Research Programs/Design for This Report
Table 147. Key Data Information from Secondary Sources
Table 148. Key Data Information from Primary Sources
Table 149. Authors List of This Report


List of Figures
Figure 1. Conversational AI Platform Picture
Figure 2. Global Conversational AI Platform Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Conversational AI Platform Market Share by Type: 2024 VS 2031
Figure 4. Web Conversational AI Platform Features
Figure 5. App Conversational AI Platform Features
Figure 6. Global Conversational AI Platform Market Size by End User (2020-2031) & (US$ Million)
Figure 7. Global Conversational AI Platform Market Share by End User: 2024 VS 2031
Figure 8. Large Enterprises Case Studies
Figure 9. SMEs Case Studies
Figure 10. Conversational AI Platform Report Years Considered
Figure 11. Global Conversational AI Platform Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 12. Global Conversational AI Platform Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 13. Global Conversational AI Platform Market Share by Region: 2024 VS 2031
Figure 14. Global Conversational AI Platform Market Share by Players in 2024
Figure 15. Global Top Conversational AI Platform Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI Platform as of 2024)
Figure 16. The Top 10 and 5 Players Market Share by Conversational AI Platform Revenue in 2024
Figure 17. North America Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 18. North America Conversational AI Platform Market Share by Country (2020-2031)
Figure 19. United States Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 20. Canada Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 21. Europe Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 22. Europe Conversational AI Platform Market Share by Country (2020-2031)
Figure 23. Germany Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 24. France Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. U.K. Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26. Italy Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. Russia Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. Nordic Countries Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. Asia-Pacific Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. Asia-Pacific Conversational AI Platform Market Share by Region (2020-2031)
Figure 31. China Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 32. Japan Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. South Korea Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. Southeast Asia Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. India Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. Australia Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Latin America Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. Latin America Conversational AI Platform Market Share by Country (2020-2031)
Figure 39. Mexico Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 40. Brazil Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Middle East & Africa Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. Middle East & Africa Conversational AI Platform Market Share by Country (2020-2031)
Figure 43. Turkey Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 44. Saudi Arabia Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. UAE Conversational AI Platform Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 46. SAP Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 47. IBM Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 48. Microsoft Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 49. Ada Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 50. Kore.ai Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 51. Conversica Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 52. LivePerson Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 53. Genesys Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 54. Boost.ai Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 55. Kata.ai Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 56. Cognigy Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 57. OneReach.ai Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 58. Avaamo Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 59. Just AI Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 60. Kasisto Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 61. Active.Ai Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 62. Solvvy Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 63. Certainly Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 64. Hyro Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 65. Mindsay Revenue Growth Rate in Conversational AI Platform Business (2020-2025)
Figure 66. Bottom-up and Top-down Approaches for This Report
Figure 67. Data Triangulation
Figure 68. Key Executives Interviewed

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