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Published Date: 2025-07-17 | Pages: 116 | Tables: 113 | Service & Software
The global market for Conversational AI Platforms was valued at US$ 14512 million in the year 2024 and is projected to reach a revised size of US$ 30858 million by 2031, growing at a CAGR of 10.6% during the forecast period.
The Conversational AI Platform is a purpose-built software that simplifies the creation, training, and deployment of conversational self-service tools such as chatbots, voicebots, or virtual agents. It enables organizations to build intelligent, interactive AI agents capable of natural language conversations at scale.
North American market for Conversational AI Platforms is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
Asia-Pacific market for Conversational AI Platforms is estimated to increase from $ million in 2024 to reach $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The global market for Conversational AI Platforms in Chat is estimated to increase from $ million in 2024 to $ million by 2031, at a CAGR of % during the forecast period of 2025 through 2031.
The major global companies of Conversational AI Platforms include Sprinklr, IBM, Amelia, Cognigy, Avaamo, Google Cloud Dialogflow, Yellow.ai, Amazon Lex, OneReach.ai, LivePerson, etc. In 2024, the world's top three vendors accounted for approximately % of the revenue.
This report aims to provide a comprehensive presentation of the global market for Conversational AI Platforms, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational AI Platforms.
The Conversational AI Platforms market size, estimations, and forecasts are provided in terms of and revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. This report segments the global Conversational AI Platforms market comprehensively. Regional market sizes, concerning products by Type, by Application, and by players, are also provided.
For a more in-depth understanding of the market, the report provides profiles of the competitive landscape, key competitors, and their respective market ranks. The report also discusses technological trends and new product developments.
The report will help the Conversational AI Platforms companies, new entrants, and industry chain related companies in this market with information on the revenues for the overall market and the sub-segments across the different segments, by company, by Type, by Application, and by regions.
Market Segmentation
By Company
Sprinklr
IBM
Amelia
Cognigy
Avaamo
Google Cloud Dialogflow
Yellow.ai
Amazon Lex
OneReach.ai
LivePerson
Verint
SAP Conversational AI
Microsoft
KAI kasisto
Active.Ai
Cognizant
Rasa
Avanade
AiChat Pte Ltd
KeyReply
Botbot
Oracle
Kata.ai
Alfafusion
Botsify
Symprio
Boost.ai
Segment by Type
Cloud-Based
On-Premise
Segment by Application
Chat
Text
Voice
By Region
North America
U.S.
Canada
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia & New Zealand
Europe
Germany
France
U.K.
Italy
Ireland
Russia
Rest of Europe
Latin America
Mexico
Brazil
Argentina
Middle East & Africa
Israel
United Arab Emirates (UAE)
Saudi Arabia
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (by Type, by Application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Introduces executive summary of global market size, regional market size, this section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Conversational AI Platforms company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6, 7, 8, 9, 10: North America, Europe, Asia Pacific, Latin America, Middle East and Africa segment by country. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 11: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 12: The main points and conclusions of the report.
Research Methodology
The research methodology employed has been subjected by numerous procedures in order to guarantee the quality and accuracy of the data contained within the reports. The analysts are employed full-time and received more than six months training to satisfy the standard of our company. Our methodology can be divided into five stages:
★Stage 1 SECONDARY RESEARCH
The research team first collaborates with magazines, trade associations and administrative departments in the research field. The information provided by our internal documentation service is helpful for our further research. Our team has a wealth of experience and knowledge, and can effectively extract accurate information from existing resources.
★Stage 2 PRIMARY RESEARCH:INTERVIEWS WITH TRADE SOURCES
After the first stage, the research team conducts a large number of face-to-face or telephone interviews with representative companies working in the research field. Analysts are trying to have an opportunity to talk to leading companies and small companies in the field. Upstream suppliers, manufacturers, distributors, importers, installers, wholesalers and consumers were included in the interview. The data collected during the interview were then carefully examined and compared with the secondary study.
★Stage 3 ANALYSIS OF THE GATHERED DATA
The analysis team examines and synthesizes the data collected in the first two stages. In order to validate the data, a second round of interviews can be conducted.
★Stage 4 QUANTITATIVE DATA
The quantitative data such as market estimates, production and capacity of manufacturer, market forecasts and investment feasibility is provided by our company. The data is based on the estimates obtained during stage 3.
★Stage 5 QUALITY CONTROL
Before publishing, each report undergoes a rigorous review and editing process, which is done by the experience management team to ensure the reliability of the published data. Every analyst on the research team receives support and continuous training as part of our internal quality process.
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Conversational AI Platforms Market Size Growth Rate by Type: 2020 VS 2024 VS 2031
1.2.2 Cloud-Based
1.2.3 On-Premise
1.3 Market by Application
1.3.1 Global Conversational AI Platforms Market Growth by Application: 2020 VS 2024 VS 2031
1.3.2 Chat
1.3.3 Text
1.3.4 Voice
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Conversational AI Platforms Market Perspective (2020-2031)
2.2 Global Conversational AI Platforms Growth Trends by Region
2.2.1 Global Conversational AI Platforms Market Size by Region: 2020 VS 2024 VS 2031
2.2.2 Conversational AI Platforms Historic Market Size by Region (2020-2025)
2.2.3 Conversational AI Platforms Forecasted Market Size by Region (2026-2031)
2.3 Conversational AI Platforms Market Dynamics
2.3.1 Conversational AI Platforms Industry Trends
2.3.2 Conversational AI Platforms Market Drivers
2.3.3 Conversational AI Platforms Market Challenges
2.3.4 Conversational AI Platforms Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Conversational AI Platforms Players by Revenue
3.1.1 Global Top Conversational AI Platforms Players by Revenue (2020-2025)
3.1.2 Global Conversational AI Platforms Revenue Market Share by Players (2020-2025)
3.2 Global Top Conversational AI Platforms Players by Company Type and Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players Ranking by Conversational AI Platforms Revenue
3.4 Global Conversational AI Platforms Market Concentration Ratio
3.4.1 Global Conversational AI Platforms Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Conversational AI Platforms Revenue in 2024
3.5 Global Key Players of Conversational AI Platforms Head office and Area Served
3.6 Global Key Players of Conversational AI Platforms, Product and Application
3.7 Global Key Players of Conversational AI Platforms, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Conversational AI Platforms Breakdown Data by Type
4.1 Global Conversational AI Platforms Historic Market Size by Type (2020-2025)
4.2 Global Conversational AI Platforms Forecasted Market Size by Type (2026-2031)
5 Conversational AI Platforms Breakdown Data by Application
5.1 Global Conversational AI Platforms Historic Market Size by Application (2020-2025)
5.2 Global Conversational AI Platforms Forecasted Market Size by Application (2026-2031)
6 North America
6.1 North America Conversational AI Platforms Market Size (2020-2031)
6.2 North America Conversational AI Platforms Market Growth Rate by Country: 2020 VS 2024 VS 2031
6.3 North America Conversational AI Platforms Market Size by Country (2020-2025)
6.4 North America Conversational AI Platforms Market Size by Country (2026-2031)
6.5 United States
6.6 Canada
7 Europe
7.1 Europe Conversational AI Platforms Market Size (2020-2031)
7.2 Europe Conversational AI Platforms Market Growth Rate by Country: 2020 VS 2024 VS 2031
7.3 Europe Conversational AI Platforms Market Size by Country (2020-2025)
7.4 Europe Conversational AI Platforms Market Size by Country (2026-2031)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Ireland
8 Asia-Pacific
8.1 Asia-Pacific Conversational AI Platforms Market Size (2020-2031)
8.2 Asia-Pacific Conversational AI Platforms Market Growth Rate by Region: 2020 VS 2024 VS 2031
8.3 Asia-Pacific Conversational AI Platforms Market Size by Region (2020-2025)
8.4 Asia-Pacific Conversational AI Platforms Market Size by Region (2026-2031)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia & New Zealand
9 Latin America
9.1 Latin America Conversational AI Platforms Market Size (2020-2031)
9.2 Latin America Conversational AI Platforms Market Growth Rate by Country: 2020 VS 2024 VS 2031
9.3 Latin America Conversational AI Platforms Market Size by Country (2020-2025)
9.4 Latin America Conversational AI Platforms Market Size by Country (2026-2031)
9.5 Mexico
9.6 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Conversational AI Platforms Market Size (2020-2031)
10.2 Middle East & Africa Conversational AI Platforms Market Growth Rate by Country: 2020 VS 2024 VS 2031
10.3 Middle East & Africa Conversational AI Platforms Market Size by Country (2020-2025)
10.4 Middle East & Africa Conversational AI Platforms Market Size by Country (2026-2031)
10.5 Israel
10.6 Saudi Arabia
10.7 UAE
11 Key Players Profiles
11.1 Sprinklr
11.1.1 Sprinklr Company Details
11.1.2 Sprinklr Business Overview
11.1.3 Sprinklr Conversational AI Platforms Introduction
11.1.4 Sprinklr Revenue in Conversational AI Platforms Business (2020-2025)
11.1.5 Sprinklr Recent Development
11.2 IBM
11.2.1 IBM Company Details
11.2.2 IBM Business Overview
11.2.3 IBM Conversational AI Platforms Introduction
11.2.4 IBM Revenue in Conversational AI Platforms Business (2020-2025)
11.2.5 IBM Recent Development
11.3 Amelia
11.3.1 Amelia Company Details
11.3.2 Amelia Business Overview
11.3.3 Amelia Conversational AI Platforms Introduction
11.3.4 Amelia Revenue in Conversational AI Platforms Business (2020-2025)
11.3.5 Amelia Recent Development
11.4 Cognigy
11.4.1 Cognigy Company Details
11.4.2 Cognigy Business Overview
11.4.3 Cognigy Conversational AI Platforms Introduction
11.4.4 Cognigy Revenue in Conversational AI Platforms Business (2020-2025)
11.4.5 Cognigy Recent Development
11.5 Avaamo
11.5.1 Avaamo Company Details
11.5.2 Avaamo Business Overview
11.5.3 Avaamo Conversational AI Platforms Introduction
11.5.4 Avaamo Revenue in Conversational AI Platforms Business (2020-2025)
11.5.5 Avaamo Recent Development
11.6 Google Cloud Dialogflow
11.6.1 Google Cloud Dialogflow Company Details
11.6.2 Google Cloud Dialogflow Business Overview
11.6.3 Google Cloud Dialogflow Conversational AI Platforms Introduction
11.6.4 Google Cloud Dialogflow Revenue in Conversational AI Platforms Business (2020-2025)
11.6.5 Google Cloud Dialogflow Recent Development
11.7 Yellow.ai
11.7.1 Yellow.ai Company Details
11.7.2 Yellow.ai Business Overview
11.7.3 Yellow.ai Conversational AI Platforms Introduction
11.7.4 Yellow.ai Revenue in Conversational AI Platforms Business (2020-2025)
11.7.5 Yellow.ai Recent Development
11.8 Amazon Lex
11.8.1 Amazon Lex Company Details
11.8.2 Amazon Lex Business Overview
11.8.3 Amazon Lex Conversational AI Platforms Introduction
11.8.4 Amazon Lex Revenue in Conversational AI Platforms Business (2020-2025)
11.8.5 Amazon Lex Recent Development
11.9 OneReach.ai
11.9.1 OneReach.ai Company Details
11.9.2 OneReach.ai Business Overview
11.9.3 OneReach.ai Conversational AI Platforms Introduction
11.9.4 OneReach.ai Revenue in Conversational AI Platforms Business (2020-2025)
11.9.5 OneReach.ai Recent Development
11.10 LivePerson
11.10.1 LivePerson Company Details
11.10.2 LivePerson Business Overview
11.10.3 LivePerson Conversational AI Platforms Introduction
11.10.4 LivePerson Revenue in Conversational AI Platforms Business (2020-2025)
11.10.5 LivePerson Recent Development
11.11 Verint
11.11.1 Verint Company Details
11.11.2 Verint Business Overview
11.11.3 Verint Conversational AI Platforms Introduction
11.11.4 Verint Revenue in Conversational AI Platforms Business (2020-2025)
11.11.5 Verint Recent Development
11.12 SAP Conversational AI
11.12.1 SAP Conversational AI Company Details
11.12.2 SAP Conversational AI Business Overview
11.12.3 SAP Conversational AI Conversational AI Platforms Introduction
11.12.4 SAP Conversational AI Revenue in Conversational AI Platforms Business (2020-2025)
11.12.5 SAP Conversational AI Recent Development
11.13 Microsoft
11.13.1 Microsoft Company Details
11.13.2 Microsoft Business Overview
11.13.3 Microsoft Conversational AI Platforms Introduction
11.13.4 Microsoft Revenue in Conversational AI Platforms Business (2020-2025)
11.13.5 Microsoft Recent Development
11.14 KAI kasisto
11.14.1 KAI kasisto Company Details
11.14.2 KAI kasisto Business Overview
11.14.3 KAI kasisto Conversational AI Platforms Introduction
11.14.4 KAI kasisto Revenue in Conversational AI Platforms Business (2020-2025)
11.14.5 KAI kasisto Recent Development
11.15 Active.Ai
11.15.1 Active.Ai Company Details
11.15.2 Active.Ai Business Overview
11.15.3 Active.Ai Conversational AI Platforms Introduction
11.15.4 Active.Ai Revenue in Conversational AI Platforms Business (2020-2025)
11.15.5 Active.Ai Recent Development
11.16 Cognizant
11.16.1 Cognizant Company Details
11.16.2 Cognizant Business Overview
11.16.3 Cognizant Conversational AI Platforms Introduction
11.16.4 Cognizant Revenue in Conversational AI Platforms Business (2020-2025)
11.16.5 Cognizant Recent Development
11.17 Rasa
11.17.1 Rasa Company Details
11.17.2 Rasa Business Overview
11.17.3 Rasa Conversational AI Platforms Introduction
11.17.4 Rasa Revenue in Conversational AI Platforms Business (2020-2025)
11.17.5 Rasa Recent Development
11.18 Avanade
11.18.1 Avanade Company Details
11.18.2 Avanade Business Overview
11.18.3 Avanade Conversational AI Platforms Introduction
11.18.4 Avanade Revenue in Conversational AI Platforms Business (2020-2025)
11.18.5 Avanade Recent Development
11.19 AiChat Pte Ltd
11.19.1 AiChat Pte Ltd Company Details
11.19.2 AiChat Pte Ltd Business Overview
11.19.3 AiChat Pte Ltd Conversational AI Platforms Introduction
11.19.4 AiChat Pte Ltd Revenue in Conversational AI Platforms Business (2020-2025)
11.19.5 AiChat Pte Ltd Recent Development
11.20 KeyReply
11.20.1 KeyReply Company Details
11.20.2 KeyReply Business Overview
11.20.3 KeyReply Conversational AI Platforms Introduction
11.20.4 KeyReply Revenue in Conversational AI Platforms Business (2020-2025)
11.20.5 KeyReply Recent Development
11.21 Botbot
11.21.1 Botbot Company Details
11.21.2 Botbot Business Overview
11.21.3 Botbot Conversational AI Platforms Introduction
11.21.4 Botbot Revenue in Conversational AI Platforms Business (2020-2025)
11.21.5 Botbot Recent Development
11.22 Oracle
11.22.1 Oracle Company Details
11.22.2 Oracle Business Overview
11.22.3 Oracle Conversational AI Platforms Introduction
11.22.4 Oracle Revenue in Conversational AI Platforms Business (2020-2025)
11.22.5 Oracle Recent Development
11.23 Kata.ai
11.23.1 Kata.ai Company Details
11.23.2 Kata.ai Business Overview
11.23.3 Kata.ai Conversational AI Platforms Introduction
11.23.4 Kata.ai Revenue in Conversational AI Platforms Business (2020-2025)
11.23.5 Kata.ai Recent Development
11.24 Alfafusion
11.24.1 Alfafusion Company Details
11.24.2 Alfafusion Business Overview
11.24.3 Alfafusion Conversational AI Platforms Introduction
11.24.4 Alfafusion Revenue in Conversational AI Platforms Business (2020-2025)
11.24.5 Alfafusion Recent Development
11.25 Botsify
11.25.1 Botsify Company Details
11.25.2 Botsify Business Overview
11.25.3 Botsify Conversational AI Platforms Introduction
11.25.4 Botsify Revenue in Conversational AI Platforms Business (2020-2025)
11.25.5 Botsify Recent Development
11.26 Symprio
11.26.1 Symprio Company Details
11.26.2 Symprio Business Overview
11.26.3 Symprio Conversational AI Platforms Introduction
11.26.4 Symprio Revenue in Conversational AI Platforms Business (2020-2025)
11.26.5 Symprio Recent Development
11.27 Boost.ai
11.27.1 Boost.ai Company Details
11.27.2 Boost.ai Business Overview
11.27.3 Boost.ai Conversational AI Platforms Introduction
11.27.4 Boost.ai Revenue in Conversational AI Platforms Business (2020-2025)
11.27.5 Boost.ai Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.1.1 Research Programs/Design
13.1.1.2 Market Size Estimation
13.1.1.3 Market Breakdown and Data Triangulation
13.1.2 Data Source
13.1.2.1 Secondary Sources
13.1.2.2 Primary Sources
13.2 Author Details
13.3 Disclaimer
List of Tables
Table 1. Global Conversational AI Platforms Market Size Growth Rate by Type (US$ Million): 2020 VS 2024 VS 2031
Table 2. Key Players of Cloud-Based
Table 3. Key Players of On-Premise
Table 4. Global Conversational AI Platforms Market Size Growth by Application (US$ Million): 2020 VS 2024 VS 2031
Table 5. Global Conversational AI Platforms Market Size by Region (US$ Million): 2020 VS 2024 VS 2031
Table 6. Global Conversational AI Platforms Market Size by Region (2020-2025) & (US$ Million)
Table 7. Global Conversational AI Platforms Market Share by Region (2020-2025)
Table 8. Global Conversational AI Platforms Forecasted Market Size by Region (2026-2031) & (US$ Million)
Table 9. Global Conversational AI Platforms Market Share by Region (2026-2031)
Table 10. Conversational AI Platforms Market Trends
Table 11. Conversational AI Platforms Market Drivers
Table 12. Conversational AI Platforms Market Challenges
Table 13. Conversational AI Platforms Market Restraints
Table 14. Global Conversational AI Platforms Revenue by Players (2020-2025) & (US$ Million)
Table 15. Global Conversational AI Platforms Market Share by Players (2020-2025)
Table 16. Global Top Conversational AI Platforms Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Conversational AI Platforms as of 2024)
Table 17. Ranking of Global Top Conversational AI Platforms Companies by Revenue (US$ Million) in 2024
Table 18. Global 5 Largest Players Market Share by Conversational AI Platforms Revenue (CR5 and HHI) & (2020-2025)
Table 19. Global Key Players of Conversational AI Platforms, Headquarters and Area Served
Table 20. Global Key Players of Conversational AI Platforms, Product and Application
Table 21. Global Key Players of Conversational AI Platforms, Date of Enter into This Industry
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Conversational AI Platforms Market Size by Type (2020-2025) & (US$ Million)
Table 24. Global Conversational AI Platforms Revenue Market Share by Type (2020-2025)
Table 25. Global Conversational AI Platforms Forecasted Market Size by Type (2026-2031) & (US$ Million)
Table 26. Global Conversational AI Platforms Revenue Market Share by Type (2026-2031)
Table 27. Global Conversational AI Platforms Market Size by Application (2020-2025) & (US$ Million)
Table 28. Global Conversational AI Platforms Revenue Market Share by Application (2020-2025)
Table 29. Global Conversational AI Platforms Forecasted Market Size by Application (2026-2031) & (US$ Million)
Table 30. Global Conversational AI Platforms Revenue Market Share by Application (2026-2031)
Table 31. North America Conversational AI Platforms Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 32. North America Conversational AI Platforms Market Size by Country (2020-2025) & (US$ Million)
Table 33. North America Conversational AI Platforms Market Size by Country (2026-2031) & (US$ Million)
Table 34. Europe Conversational AI Platforms Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 35. Europe Conversational AI Platforms Market Size by Country (2020-2025) & (US$ Million)
Table 36. Europe Conversational AI Platforms Market Size by Country (2026-2031) & (US$ Million)
Table 37. Asia-Pacific Conversational AI Platforms Market Size Growth Rate by Region (US$ Million): 2020 VS 2024 VS 2031
Table 38. Asia-Pacific Conversational AI Platforms Market Size by Region (2020-2025) & (US$ Million)
Table 39. Asia-Pacific Conversational AI Platforms Market Size by Region (2026-2031) & (US$ Million)
Table 40. Latin America Conversational AI Platforms Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 41. Latin America Conversational AI Platforms Market Size by Country (2020-2025) & (US$ Million)
Table 42. Latin America Conversational AI Platforms Market Size by Country (2026-2031) & (US$ Million)
Table 43. Middle East & Africa Conversational AI Platforms Market Size Growth Rate by Country (US$ Million): 2020 VS 2024 VS 2031
Table 44. Middle East & Africa Conversational AI Platforms Market Size by Country (2020-2025) & (US$ Million)
Table 45. Middle East & Africa Conversational AI Platforms Market Size by Country (2026-2031) & (US$ Million)
Table 46. Sprinklr Company Details
Table 47. Sprinklr Business Overview
Table 48. Sprinklr Conversational AI Platforms Product
Table 49. Sprinklr Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 50. Sprinklr Recent Development
Table 51. IBM Company Details
Table 52. IBM Business Overview
Table 53. IBM Conversational AI Platforms Product
Table 54. IBM Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 55. IBM Recent Development
Table 56. Amelia Company Details
Table 57. Amelia Business Overview
Table 58. Amelia Conversational AI Platforms Product
Table 59. Amelia Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 60. Amelia Recent Development
Table 61. Cognigy Company Details
Table 62. Cognigy Business Overview
Table 63. Cognigy Conversational AI Platforms Product
Table 64. Cognigy Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 65. Cognigy Recent Development
Table 66. Avaamo Company Details
Table 67. Avaamo Business Overview
Table 68. Avaamo Conversational AI Platforms Product
Table 69. Avaamo Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 70. Avaamo Recent Development
Table 71. Google Cloud Dialogflow Company Details
Table 72. Google Cloud Dialogflow Business Overview
Table 73. Google Cloud Dialogflow Conversational AI Platforms Product
Table 74. Google Cloud Dialogflow Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 75. Google Cloud Dialogflow Recent Development
Table 76. Yellow.ai Company Details
Table 77. Yellow.ai Business Overview
Table 78. Yellow.ai Conversational AI Platforms Product
Table 79. Yellow.ai Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 80. Yellow.ai Recent Development
Table 81. Amazon Lex Company Details
Table 82. Amazon Lex Business Overview
Table 83. Amazon Lex Conversational AI Platforms Product
Table 84. Amazon Lex Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 85. Amazon Lex Recent Development
Table 86. OneReach.ai Company Details
Table 87. OneReach.ai Business Overview
Table 88. OneReach.ai Conversational AI Platforms Product
Table 89. OneReach.ai Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 90. OneReach.ai Recent Development
Table 91. LivePerson Company Details
Table 92. LivePerson Business Overview
Table 93. LivePerson Conversational AI Platforms Product
Table 94. LivePerson Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 95. LivePerson Recent Development
Table 96. Verint Company Details
Table 97. Verint Business Overview
Table 98. Verint Conversational AI Platforms Product
Table 99. Verint Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 100. Verint Recent Development
Table 101. SAP Conversational AI Company Details
Table 102. SAP Conversational AI Business Overview
Table 103. SAP Conversational AI Conversational AI Platforms Product
Table 104. SAP Conversational AI Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 105. SAP Conversational AI Recent Development
Table 106. Microsoft Company Details
Table 107. Microsoft Business Overview
Table 108. Microsoft Conversational AI Platforms Product
Table 109. Microsoft Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 110. Microsoft Recent Development
Table 111. KAI kasisto Company Details
Table 112. KAI kasisto Business Overview
Table 113. KAI kasisto Conversational AI Platforms Product
Table 114. KAI kasisto Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 115. KAI kasisto Recent Development
Table 116. Active.Ai Company Details
Table 117. Active.Ai Business Overview
Table 118. Active.Ai Conversational AI Platforms Product
Table 119. Active.Ai Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 120. Active.Ai Recent Development
Table 121. Cognizant Company Details
Table 122. Cognizant Business Overview
Table 123. Cognizant Conversational AI Platforms Product
Table 124. Cognizant Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 125. Cognizant Recent Development
Table 126. Rasa Company Details
Table 127. Rasa Business Overview
Table 128. Rasa Conversational AI Platforms Product
Table 129. Rasa Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 130. Rasa Recent Development
Table 131. Avanade Company Details
Table 132. Avanade Business Overview
Table 133. Avanade Conversational AI Platforms Product
Table 134. Avanade Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 135. Avanade Recent Development
Table 136. AiChat Pte Ltd Company Details
Table 137. AiChat Pte Ltd Business Overview
Table 138. AiChat Pte Ltd Conversational AI Platforms Product
Table 139. AiChat Pte Ltd Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 140. AiChat Pte Ltd Recent Development
Table 141. KeyReply Company Details
Table 142. KeyReply Business Overview
Table 143. KeyReply Conversational AI Platforms Product
Table 144. KeyReply Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 145. KeyReply Recent Development
Table 146. Botbot Company Details
Table 147. Botbot Business Overview
Table 148. Botbot Conversational AI Platforms Product
Table 149. Botbot Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 150. Botbot Recent Development
Table 151. Oracle Company Details
Table 152. Oracle Business Overview
Table 153. Oracle Conversational AI Platforms Product
Table 154. Oracle Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 155. Oracle Recent Development
Table 156. Kata.ai Company Details
Table 157. Kata.ai Business Overview
Table 158. Kata.ai Conversational AI Platforms Product
Table 159. Kata.ai Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 160. Kata.ai Recent Development
Table 161. Alfafusion Company Details
Table 162. Alfafusion Business Overview
Table 163. Alfafusion Conversational AI Platforms Product
Table 164. Alfafusion Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 165. Alfafusion Recent Development
Table 166. Botsify Company Details
Table 167. Botsify Business Overview
Table 168. Botsify Conversational AI Platforms Product
Table 169. Botsify Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 170. Botsify Recent Development
Table 171. Symprio Company Details
Table 172. Symprio Business Overview
Table 173. Symprio Conversational AI Platforms Product
Table 174. Symprio Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 175. Symprio Recent Development
Table 176. Boost.ai Company Details
Table 177. Boost.ai Business Overview
Table 178. Boost.ai Conversational AI Platforms Product
Table 179. Boost.ai Revenue in Conversational AI Platforms Business (2020-2025) & (US$ Million)
Table 180. Boost.ai Recent Development
Table 181. Research Programs/Design for This Report
Table 182. Key Data Information from Secondary Sources
Table 183. Key Data Information from Primary Sources
Table 184. Authors List of This Report
List of Figures
Figure 1. Conversational AI Platforms Picture
Figure 2. Global Conversational AI Platforms Market Size Comparison by Type (2020-2031) & (US$ Million)
Figure 3. Global Conversational AI Platforms Market Share by Type: 2024 VS 2031
Figure 4. Cloud-Based Features
Figure 5. On-Premise Features
Figure 6. Global Conversational AI Platforms Market Size by Application (2020-2031) & (US$ Million)
Figure 7. Global Conversational AI Platforms Market Share by Application: 2024 VS 2031
Figure 8. Chat Case Studies
Figure 9. Text Case Studies
Figure 10. Voice Case Studies
Figure 11. Conversational AI Platforms Report Years Considered
Figure 12. Global Conversational AI Platforms Market Size (US$ Million), Year-over-Year: 2020-2031
Figure 13. Global Conversational AI Platforms Market Size, (US$ Million), 2020 VS 2024 VS 2031
Figure 14. Global Conversational AI Platforms Market Share by Region: 2024 VS 2031
Figure 15. Global Conversational AI Platforms Market Share by Players in 2024
Figure 16. Global Conversational AI Platforms Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
Figure 17. The Top 10 and 5 Players Market Share by Conversational AI Platforms Revenue in 2024
Figure 18. North America Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 19. North America Conversational AI Platforms Market Share by Country (2020-2031)
Figure 20. United States Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 21. Canada Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 22. Europe Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 23. Europe Conversational AI Platforms Market Share by Country (2020-2031)
Figure 24. Germany Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 25. France Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 26. U.K. Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 27. Italy Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 28. Russia Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 29. Ireland Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 30. Asia-Pacific Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 31. Asia-Pacific Conversational AI Platforms Market Share by Region (2020-2031)
Figure 32. China Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 33. Japan Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 34. South Korea Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 35. Southeast Asia Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 36. India Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 37. Australia & New Zealand Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 38. Latin America Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 39. Latin America Conversational AI Platforms Market Share by Country (2020-2031)
Figure 40. Mexico Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 41. Brazil Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 42. Middle East & Africa Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 43. Middle East & Africa Conversational AI Platforms Market Share by Country (2020-2031)
Figure 44. Israel Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 45. Saudi Arabia Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 46. UAE Conversational AI Platforms Market Size YoY Growth (2020-2031) & (US$ Million)
Figure 47. Sprinklr Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 48. IBM Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 49. Amelia Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 50. Cognigy Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 51. Avaamo Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 52. Google Cloud Dialogflow Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 53. Yellow.ai Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 54. Amazon Lex Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 55. OneReach.ai Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 56. LivePerson Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 57. Verint Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 58. SAP Conversational AI Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 59. Microsoft Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 60. KAI kasisto Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 61. Active.Ai Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 62. Cognizant Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 63. Rasa Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 64. Avanade Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 65. AiChat Pte Ltd Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 66. KeyReply Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 67. Botbot Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 68. Oracle Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 69. Kata.ai Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 70. Alfafusion Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 71. Botsify Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 72. Symprio Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 73. Boost.ai Revenue Growth Rate in Conversational AI Platforms Business (2020-2025)
Figure 74. Bottom-up and Top-down Approaches for This Report
Figure 75. Data Triangulation
Figure 76. Key Executives Interviewed
